Privacy Policy

ContextPro • Last Updated: November 15, 2024

1. Introduction

ContextPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. ContextPro provides sports analysis and insights only - we are not a sportsbook and do not accept wagers.

2. Information We Collect

2.1 Personal Data

When you register for an account, we may collect personal information such as your name, email address, and payment information.

2.2 Age Verification and Responsible Gaming

  • We require all users to be at least 21 years old (or the legal age for sports betting in your jurisdiction)
  • We may collect age verification data to ensure compliance with applicable laws
  • ContextPro provides analysis and insights only - we are not a sportsbook and do not accept wagers
  • We encourage responsible gaming practices and may collect data to identify problematic usage patterns

2.3 Usage Data

We collect information about your interactions with the service, including IP addresses, browser types, operating systems, referring URLs, and pages viewed.

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Users can manage their cookie preferences through their browser settings.

2.5 UTM Parameters

We use UTM (Urchin Tracking Module) parameters in URLs to track the effectiveness of our marketing campaigns and to understand how users discover our content. These parameters are also added to links when you share content from our platform.

2.6 Bot and AI Service Data

When you use @ContextProBot on Twitter/X or other platforms, we collect:

  • Images of betslips or lineups you submit for analysis
  • Your social media handle and interaction data
  • Generated reports and analysis preferences

2.7 Third-Party Content Analysis

We analyze publicly available content including:

  • Athlete interviews and press conferences
  • Sports podcasts and media appearances
  • Beat writer articles and social media posts
  • This analysis helps generate our player reports and insights

2.8 Competition and Achievement Data

  • Participation in ContextPro Hunt competitions
  • Achievement progress and rewards earned
  • Saved favorite quotes and personal notes

3. How We Use Your Information

1.

To Provide and Maintain Our Service

We use your information to deliver and maintain the functionality of the service, including player reports, podcast insights, and real-time analysis.

2.

To Improve Our Service

We analyze usage data to improve our service, including through data analysis and research.

3.

To Communicate with You

We use your contact information to send you updates, newsletters, marketing materials, and other information.

4.

To Process Transactions

We use secure payment processors (e.g., Stripe) to handle subscription payments. We store minimal payment information necessary for subscription management. Promotional offers (like Summer Special pricing) may be tracked for billing purposes. Subscription tier data is used to provide appropriate feature access.

5.

To Comply with Legal Obligations

We may use your information to comply with applicable laws and regulations.

4. Content Sharing and Analytics

Our service includes features that allow you to share content with others through various platforms.

1.

Share Tracking

When you use our sharing features, we collect anonymous data about these actions, including which platforms content is shared to and which content items are most frequently shared.

2.

UTM Parameters in Shared Links

When you share content from our site, we add tracking parameters (UTM tags) to the shared URLs. These parameters help us understand how users discover and engage with our content.

3.

Google Analytics

We use Google Analytics to track user interactions with our service, including page views, clicks, and sharing activities. Google Analytics may use cookies to collect this information.

4.

Image Generation

When you share quotes or other content, our service may generate shareable images. These images are designed to be shared on social media and messaging platforms.

4.1 Platform-Specific Features

  • ContextPro Scout: Tracks which players you research and how often
  • Daily Matches: Records which matches and analysis you view
  • Pro Picks: When available, tracks which strategies you follow
  • Saved Content: Your favorite quotes and custom notes are stored securely

5. How We Share Your Information

1.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

2.

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.

In Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.

Social Media Platforms

When using @ContextProBot on Twitter/X, certain data is processed through their platforms. We comply with Twitter/X API terms and privacy requirements. Your social media handle may be visible when using public bot features.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6.1 Data Retention

  • Account data: Retained for the duration of your account plus 90 days
  • Payment records: Retained as required by financial regulations (typically 7 years)
  • Analytics data: Aggregated and anonymized after 24 months
  • Saved content and favorites: Retained until you delete them

7. Your Data Protection Rights

1.

Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information. You can do this through your account settings or by contacting us.

2.

Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

3.

Objection and Restriction of Processing

You have the right to object to or restrict our processing of your personal data under certain conditions.

4.

Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

5.

Subscription Management

You can downgrade or cancel your subscription at any time. Upon cancellation, you retain access until the end of your billing period. Historical data and saved content may be exported before account deletion.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

8.1 Jurisdiction-Specific Requirements

  • We comply with sports betting analysis regulations in applicable jurisdictions
  • Users are responsible for ensuring their use of our insights complies with local laws
  • We may restrict access from jurisdictions where sports betting analysis is prohibited

9. Children's Privacy

Our service is not intended for use by children under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We recommend that you review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

✓ By using ContextPro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last Updated:May 15, 2025